NOTICE: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS BELOW, DO NOT ACCESS THIS SITE, OR ANY PAGES THEREOF.
web content and materials
The information maintained on the Rushmore Servicing website is to provide users with information about Rushmore Servicing’s products and services and is directed at, and made available to, persons in the United States only. Through your use of the Rushmore Servicing website, you represent and warrant that you are not located in any European Union jurisdiction. You agree that we may take active steps to prohibit the access to the Rushmore Servicing website by users located in the European Union. The information and material maintained on the Rushmore Servicing website is subject to change without notice. Not all of the products or services described on the Rushmore Servicing website are available in all geographic areas. Your eligibility for particular products or services is subject to final determination by and the approval of Rushmore Servicing. No solicitation is made by Rushmore Servicing to any person to use any information, materials, products or services in any jurisdiction where the provision of such information, materials, products and services is prohibited by law. These terms and conditions are intended to supplement the information contained in "Important Legal Notices;" however, in the event of contradiction or inconsistency, the provisions and/or terms hereof shall supersede and govern.
electronic documents (paperless)
Paperless is the convenient way to receive all your account related documents and messages. By registering for Paperless, you agree to receive account communications electronically by email. This includes, but is not limited to:
• Notifications that statements are ready to be viewed or downloaded by signing in to your Rushmore Servicing online account
• Statement notifications include billing, escrow, year-end tax statements, etc.
• Modification-related documents
• Notices and letters regarding your account
There is no fee to enroll in Paperless. You may cancel at any time and go back to receiving communications via the U.S. Postal Service. To cancel, sign into your account online. Look for "Settings," click "Communication Settings," and select "Paperless" to change your preference. Or you may call Customer Service at 877-888-4606. It may take up to one billing cycle for changes to your Paperless preference to become effective.
In order to receive Paperless and access your documents electronically, you must have:
• A valid email address
• Adobe Acrobat Reader software 6.0 or higher
• One of the compatible operating systems below:
If accessing documents from a desktop computer:
• Microsoft Windows XP
• Microsoft Windows Vista
• Mac OS X
If accessing documents from a mobile device:
• iOS 6 or newer
• Android 2.0 or newer
• Blackberry OS 5.0 or newer
cellular phone contact policy
By providing us with a telephone number for a mobile device, including a number that you later convert to a mobile device number, you are expressly consenting to receiving communications—including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system—from us and our affiliates and agents at that number, about any product or services offered by Rushmore Servicing or its affiliates. This express consent applies to each telephone number that you provide to us now or in the future. Calls and messages may incur fees from your mobile services provider. You understand that you need not provide this consent as a condition of obtaining goods or services from Rushmore Servicing, and that you may decline to provide or revoke your consent at any time.
no unlawful or prohibited use
As a condition of your use of the Rushmore Servicing website, you warrant to Rushmore Servicing that you will not use the Rushmore Servicing website for any purpose that is unlawful or prohibited by the applicable terms, conditions, and notices. You may not use the Rushmore Servicing website in any manner that could damage, disable, overburden, or impair Rushmore Servicing website or interfere with any other party's use and enjoyment of the Rushmore Servicing website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Rushmore Servicing website.
submissions
Rushmore Servicing does not claim ownership of the materials you provide to Rushmore Servicing (including feedback and suggestions) or post, upload, input, or submit to any Rushmore Servicing website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing, or submitting your Submissions, you are granting Rushmore Servicing, its affiliated companies, and necessary sublicensees permission to use your Submissions in connection with the operation of their Internet businesses, including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submissions. Please note that specific terms and conditions provided on the web page describing a particular feature or offer, may supersede this provision.
linked site statement
Links to websites other than the Rushmore Servicing website are provided solely as pointers to information on topics that may be useful to users of the Rushmore Servicing website, and Rushmore Servicing has no control over the content on such websites. If you choose to link to a website not controlled by Rushmore Servicing, Rushmore Servicing makes no warranties, either express or implied, concerning the content of such site, including the accuracy, completeness, reliability or suitability thereof for any particular purpose, nor does Rushmore Servicing warrant that such site or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. Rushmore Servicing does not guarantee the authenticity of documents on the Internet. Links to non Rushmore Servicing websites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites.
no warranty
THE INFORMATION AND MATERIALS CONTAINED IN THE Rushmore Servicing WEBSITE, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS ARE PROVIDED "AS IS." Rushmore SERVICING DOES NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIALS AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESS OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, FITNESS FOR ANY PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH THE INFORMATION AND MATERIALS.
limitation of liability
IN NO EVENT WILL RUSHMORE SERVICING BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES (WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) TO THE USER AND/OR ANY THIRD PARTY, ARISING IN CONNECTION WITH THIS SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF RUSHMORE SERVICING, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES. The user's access to and use of the Rushmore Servicing website, and the terms of this disclaimer are governed by all applicable Federal laws and the laws of the state of Texas; and the user agrees that venue shall be located in Dallas County, Texas.
copyright and trademarks
The Rushmore Servicing website includes various web pages operated or maintained by Nationstar Mortgage LLC d/b/a Mr. Cooper® and Rushmore ServicingTM. Rushmore Servicing is a service mark of Nationstar Mortgage LLC and its subsidiaries. All pages and screens on the Rushmore Servicing website are owned and controlled by Nationstar Mortgage LLC, except as otherwise expressly stated, and are protected by U.S. copyright laws. You may not use, copy, display, distribute, modify, or reproduce any of the trademarks or service marks found on the Rushmore Servicing website, except as authorized in written license agreement.
MR. COOPER LICENSES
Nationstar Mortgage d/b/a Mr. Cooper® and Rushmore ServicingTM NMLS: #2119
NMLS Consumer Access (www.nmlsconsumeraccess.org)
To view Mr. Cooper state licensing, click here.